Your Comfort Zone and Your Success

I once heard a joke that goes like this: “The only reason there are matinee movies in large metropolitan cities is for commission sales reps who have hit their comfort zone income early in the month.”

I remember my thoughts when I first heard this. I remember thinking that when I got near the production I needed to make my expenses for the month, I let my foot off the pedal. Once I knew I was covered, I just wanted to relax.

I remember how it was in the early part of my career, I was more interested in getting by than in succeeding. I didn’t have any goals, and I certainly didn’t see myself advancing in my career. Inside I was secretly hoping to go back to school and get my doctorate in psychology. I was just sort of hanging out in my job until the time was right.

What always interested me though, were the top producers. There were three people in my company who made considerably more money than me and it showed. They drove beautiful cars, and owned homes, and won all the bonuses. I had no idea how they did it, and it wasn’t until I heard about the concept of a comfort zone that I put it all together.

What I learned is that the only difference between my production and those of the top 20% was what we expected of ourselves, and how hard we were willing to work to get it. I learned that if I wanted to achieve more, in my job or even back in school, then I had to be willing to examine and step outside my comfort zone.

If I wanted more from my job, I had to get to work earlier, use a scripted, best practice approach, record myself daily, etc. That was the “try harder” part. But it also meant that I needed to expect more. I had to be willing to step outside of my comfort zone and think bigger.

This was the hardest part because it meant I needed to believe I could have and I could achieve more. It was hard to change my expectations and my beliefs, but I did it incrementally by setting small goals and achieving those first. It was then easier to raise my goals a little more. By doing this over time, I raised my comfort zone.

8 Facts That All Sales People Should Know

While the world of sales in business is ever changing, with new inventions, new technologies, new ideas and platforms, there are some truths that do not change. There will be fresh ideas and brilliant new strategies that will reflect the ever changing landscape of sales, but sales in its essence, will never really change.

Here are 8 facts that all sales people should know:

1. Always keep your pipeline full!

Your sales pipelines refer to the channels where your leads come from. No matter where or who your channels are; whether they come from an online platform, a network of agents, cold calls, social media, or a mixture of them all, the point is that your pipeline of potential sales leads should always be maximized. The bigger your pipeline, the bigger your potential sales.

2. Keep on prospecting

Prospecting for clients will always be a part of sales. While the styles and methods of prospecting can vary from one sales person to another, it is a unchangeable pre-requisite for every successful sales person.

3. Seal the deal

However a lead or prospect may come by, the general idea is to always be able to connect with the client, and to let the client know how much value your service or product can add to their lives. Whilst in that process, it is also always important to be genuine. Sincerity can always be felt.

4. Listen

People don’t care how much you know, until they know how much you care. Listen, listen, listen. Always listen to the needs of the client. It is a strategy that will always win. Listening helps you to understand the needs of your client, and therefore, enables you to solve their problem. People are always willing to pay to get their problems solved.

5. Human touch

Never become too mechanical. While there are so many businesses that have advanced in technology by automating transactions, the core of any business deal will always lie with human interaction. With all choices being equal, people will always choose to do business with someone who is genuine and sincere. This is where YOU make the difference!

6. Adaptability

Amidst a rapidly evolving landscape of technology in the last 50 years, where new ideas, products, and inventions are churned with every new sunrise, it is key to always stay competitive by being adaptable. Between selling a typewriter in the 1950s, and selling a Razor keyboard in 2017, the general skill of being able to sell will always remain transferable.

7. Rejection

Do not ever let a rejection bring you down. Always see it as an opportunity to learn and better yourself. It is part of a journey that every sales person must go through, whether you like it or not. But as time goes by, your ability to handle and respond to rejection will get better and better, hence making it easier to keep moving on. In fact, it is through the phase of rejections that sales people get to really hone their sales skills.

8. Know your strengths

It is often said that a person who can sell will never go hungry. And about the person who can sell very well, he will be rich. The basis of every business is sales, be it the sales of a service or a product. However, while everyone can sell, it is not everyone who can turn it into a profession. Everyone is endowed with different talents at birth, and some are just able to sell better than others.

Selling, Getting Cash Safeguard With Cash Drawers

The point of sale (POS) is the spot where the customer makes a payment for goods or services that are offered by company or retailer. A retail point of sale system typically includes a cash register (which comprises a computer, monitor, cash drawer, receipt printer, customer display and a barcode scanner) and the majority of retail POS systems also include a debit/credit card reader.

Cash drawers are one of the core components to every Point of Sale System. It has separate compartments for coins and bills of different denominations. Money, credit card receipts, and other paperwork are stored here. It can be printer or terminal driven. This piece of hardware receives a signal from the computer or receipt printer and opens when necessary. A Workstation can have one or two drawers attached. Programming determines which keys and employees have access to each drawer. Cash drawers can also be locked or opened in emergencies with a particular key.

A cash drawer can be set to automatically open when to process a cash payment and print a receipt to the printer the cash drawer is plugged into. When a cash payment option is selected at a table, order, or cash register, the drawer will automatically pop open.

There are many different elements of cash drawer quality. Durability, reliability, and length of warranty are just a few factors. Heavy duty cash drawers typically feature steel ball bearing slides, sturdy latch mechanisms, long-lasting till design and a finish capable of withstanding daily environmental abuse. This type of drawer is typically suited best for those businesses with high traffic or periods of heavy use. Standard duty cash drawers are ideal for businesses with light to medium traffic. Standard drawers have reliable, roller wheel suspension designed to last with light to medium use.

If purchasing the components of the POS system separately, be sure the cash drawer is compatible with the rest of the system. It should be sturdy and withstand the constant opening and closing. Cash drawers need to work on some policies and procedures for transactions, which include verifications from one to hand to another hand. Reduces the possibility of blind remittance. Signed cashier policies which include maintaining cashier personal files. Time to time removal of excess cash from the drawer to avoid mishandling or loss. Foremost training to the team in terms of handling alleged imitation, fake credit/debit/gift cards etc.

Now the policies are decided upon and the procedures are applicable, it is important to communicate to the well-trained cashiers about the handling and on regular basis inspection is needed. Instruct the team to function with minimal errors and maximum efficiency so as to reduce or restrict the cost and make it a cost-effective process. If the individual cashier’s performance is routinely outside of the established acceptable performance levels, they must be dealt with accordingly.

Customer handling is the tricky and difficult task; At times the most efficient cashier does face issues related to customer handling. But, the key to cash management system is to have fine measures, proper routine, understandable outlook and authority. Which makes you more ready for action in the market.